Privacy Policy

SEO AI Co™ ("we," "us," or "our") operates the seoaico.com website and related services. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

1. Information We Collect

Information you provide directly:

• Name, email address, and website URL when you submit a scan or create an account
• Company name and business details when you submit an inquiry or book a session
• Any messages or additional context you send through our contact forms
• Billing information entered during checkout — this is handled directly by Stripe and never stored on our servers (see Section 5)

Information collected automatically:

• IP address at the time of form submission (for fraud prevention)
• Browser type, device information, and general location data via standard web server logs
• Pages viewed, time on site, and navigation patterns via analytics (if enabled)

2. How We Use Your Information

• To review and respond to your inquiry or booking
• To communicate with you about your account, purchase, or services
• To process payments (via Stripe — see Section 5)
• To improve our website, services, and user experience
• To prevent fraud, abuse, and unauthorised access

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Payment processors — Stripe processes all payments. Your payment details are handled directly by Stripe and never stored on our servers. See Stripe's Privacy Policy.
• Email services — We use transactional email providers to send confirmations and licence communications.
• Legal requirements — We may disclose information if required by law, subpoena, or to protect our rights and safety.

4. Data Retention

We retain your inquiry and account information for as long as your licence is active, plus a reasonable period afterward for record-keeping and legal compliance. You can request deletion of your data at any time by contacting us.

5. Payment Security

All payment processing is handled by Stripe. We never see, store, or have access to your full credit card number. Stripe is PCI-DSS Level 1 certified — the highest level of security certification available in the payments industry.

6. Cookies & Analytics

Our website uses the following for analytics and session management:

• Microsoft Clarity — a behavioural analytics tool that records session replays and heatmaps to help us understand how visitors use the site. Clarity may collect mouse movements, clicks, and scroll patterns. No personally identifiable information is transmitted. See Microsoft’s Privacy Statement.
• Session cookies — used to keep you logged in during your visit
• Preference cookies — used to remember UI state (such as dismissed prompts)

We do not use third-party advertising trackers. You can disable cookies in your browser settings at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise any of these rights, email us at hello@seoaico.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy, contact us at:
hello@seoaico.com